At Candy Luxe, we are committed to safeguarding the privacy of our customers. This privacy policy outlines how we collect, use, and protect your personal information when you visit our website candyluxe.co.uk or make a purchase from our online store.
1) Information We Collect
1.1 We may collect the following information from you:
Name Contact information, including email address Demographic information such as postal code, interests, and preferences. Other information relevant to customer surveys and offers.
1.2 For a detailed list of cookies we collect, please refer to the “List of cookies we collect” section.
2) Use of Information
2.1 We collect this information to better understand your needs and preferences, and to provide you with a personalized service. Specifically, we may use your information for the following purposes:
- Internal record keeping
- Improving our products and services
- Customizing our website to better suit your interests
- Sending promotional emails about special offers, new products, or other information we think you may find interesting
- Conducting market research
3) Security
3.1 We take the security of your information seriously and have implemented physical, managerial, and electronic measures to prevent unauthorized access or disclosure of your data. We ensure that all necessary safeguards are in place to protect the information collected online.
4) Use of Cookies
4.1 Cookies are small files that are placed on your computer’s hard drive with your consent. These cookies help us analyze web traffic and tailor our website to your needs and preferences.
4.2 We use traffic log cookies to gather information about website traffic and improve our site for better customer experience. These cookies are used for statistical purposes only and are removed from the system after use.
4.3 You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.
5) Links to Other Websites
5.1 Our website may contain links to other websites of interest. However, once you leave our site, we have no control over the protection and privacy of any information you provide on those sites. Therefore, we cannot be held responsible for the protection and privacy of any information you provide while visiting such sites.
6) Controlling Your Personal Information
6.1 You may choose to restrict the collection or use of your personal information in the following ways:
Opting out of marketing communications by indicating your preference when filling out forms on our website or by contacting us at support@candyluxe.co.uk
Requesting details of the personal information we hold about you under the Data Protection Act 1988
Updating or correcting any inaccuracies in your personal information by contacting us at the provided email address or postal address
6.2 We will not sell, lease, or distribute your personal information to third parties without your consent, unless required by law.
7) Contact Us
If you have any questions or concerns about our privacy policy, or if you would like to request access to or correction of your personal information, please contact us at:
Candy Luxe
support@candyluxe.co.uk
+447766 436018